Free shipping across NZ
Free tracked delivery, no minimum spend
Dedicated support team
We reply within 1 to 2 business days
Easy 30 day returns
Change of mind, no restocking fee
Secure payments
Encrypted and safe checkout
Free delivery: arrives Fri 20 Nov to Wed 2 Dec
Tracked to your door, including international shipping and customs. Order before 4:00 PM NZT.
Some walks, vet visits and grooming trips go better with a muzzle. This soft basket muzzle has an open cage front, so your dog can still pant and take treats through the bars while it is on, and the soft silicone feels gentler than hard plastic.
Adjustable black nylon straps run behind the ears and under the jaw with a quick release buckle, and reflective stripes on the straps catch car lights on early morning and evening walks.
| Size | Muzzle length | Snout around |
|---|---|---|
| Size 1 | 6 cm | 20 cm |
| Size 2 | 7 cm | 23 cm |
| Size 3 | 8 cm | 26 cm |
| Size 4 | 9 cm | 28 cm |
| Size 5 | 10 cm | 33 cm |
| Material | Soft silicone cage, nylon straps with reflective stripes | |
| Colour | Black | |
Measure your dog's snout from the tip of the nose to just below the eyes, and around the widest part with the mouth closed, then choose the size that fits both. Introduce it slowly with treats so your dog learns it means good things.
Every Paw Harbour order ships free across New Zealand. No minimum spend, no discount codes and no rural surcharge.
We think looking after your pet shouldn't come with extra fees, so we cover standard tracked shipping for you.
✅ No hidden fees. No surprises. Just happy pets, delivered.
Delivery time
12 to 20 business days all up: 2 to 3 days for us to process your order, then 10 to 17 days in transit, including international shipping and customs clearance. Orders placed before 4:00 PM NZT on a weekday start processing the same day.
Support
Questions? Email us at info@pawharbour.com and we'll reply within 1 to 2 business days.
We want you to love your Paw Harbour purchase! If you're not completely happy with your order, just reach out to us within 30 days of delivery and we'll help sort it out. Full details are in our Refund Policy.
You can contact us anytime at info@pawharbour.com, and we'll get back to you within 1 to 2 business days.
Secure, encrypted checkout with all major cards and wallets. Questions before you buy? Our New Zealand team replies within 1 to 2 business days at info@pawharbour.com.
Reviews from Paw Harbour customers across our range
Brooke was destroying the arm of our couch. Within two days she switched to this and now she scratches it every morning and then curls up in the dip for her nap. She fits snugly, though I think a really big cat would be a squeeze. It also looks nice enough to leave in the lounge which I cant say for her old scratching post
We take Bella our golden retriever to the beach most weekends and the back seat used to be full of sand and wet fur. Now it all stays on the cover. I just unclip it, shake it out on the driveway and clip it back in which takes about two minutes. It fits in our cars back seat well and the side flaps stop her muddy paws from getting the side of the seats dirty on the way in. It took a couple of goes to get the anchors tucked in properly the first time
Made for Happy Pets
Free NZ Shipping
Easy 30 Day Returns
Chosen by Pet Owners
Measure snout length from nose tip to just below the eyes, and around the widest part with the mouth closed. Pick the size that fits both numbers.
Yes. The open basket shape leaves room for the mouth to open, so your dog can pant while wearing it.
Let them sniff it, offer treats through the cage, then wear it for a few seconds at a time and build up slowly.
Roughly 12 to 20 business days all up: 2 to 3 days for us to process your order, then 10 to 17 days in transit, which covers international shipping, customs clearance and delivery to your door. Full detail is in our Shipping Policy.
Yes. Free tracked shipping on every New Zealand order, with no minimum spend and no rural surcharge.
You'll get a tracking number by email within 24 hours of dispatch. Follow it on our Order Tracking page. Tracking often sits still for a week or so while your parcel is in international transit. That's normal.
30 days from delivery for change of mind, no restocking fee, provided the item is unused with its packaging and tags. Used pet products can't be returned for hygiene reasons. Full details are in our Refund Policy.
Email us photos within 30 days of delivery and we'll replace it or refund you in full, your choice. In most cases you won't need to post anything back.
Yes, within 24 hours of placing it. Just email our customer service team with your order number. After 24 hours your order has usually gone to our supplier, but you can still return it under our returns policy once it arrives.
Email us at info@pawharbour.com or call +64 3 669 8870, Monday to Friday, 9:00 AM to 5:00 PM (NZT). We do our best to reply within 1 to 2 business days.
Our support team is here Monday to Friday, 9am to 5pm NZT.
Average reply time: 1 to 2 business days.
Paw Harbour was created because we were tired of replacing chewed-through harnesses and flattened beds every few months. We only stock gear we'd happily use on our own pets: durable, well-made and sensibly priced. Every order ships tracked and free across New Zealand.
We're fussy about what makes the cut. If a product doesn't meet our standards for quality, comfort and safety, it doesn't get listed. Every product page includes an easy-to-follow size guide to help you choose the right fit.